Tv was working this morning, came home this afternoon, no picture. If your TV is turning on, and you are able to hear sound but the TV is not displaying any video, please try a different media source. I'm only seeing a blue screen with an information banner. I shutdown the TV from the remote control , but after I restarted it , there was no picture , only normal sound . In a dark room turn it on, you will be able to see if there is any back light. Help! any help for thi s problem? An issue with the device connected to the TV. My samsung tv is less than a year old. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. ABN 63 002 915 648. The decision not to support the Skype app on a large number of TVs has come out of the blue and affects a number of TV manufacturers. Problem with sky tv, sound but no picture. https://removeandreplace.com/2015/09/15/flat-screen-hdtv-has- I have sound but no picture on one of my two TVs. If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). James_M Posts: 2,535 ADMIN. I unplugged everything, tried to reset it, no good. sOUND BUT NO PICTURE FROM VHS MACHINE - help! Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law. 1. Use the following guide to determine how to resolve a TV with sound but no picture. Help. Highlighted. My TV has a sound but no picture. Find out more. Is an image displayed along with the audio now? Stuck on itv channel 103 and won’t switch channels ‎20 Dec 2020 04:00 PM. Next, inspect your screen for damage. I would suspect my HDMI/DVI cable, but it transmits video from my blue ray player. Check the antenna (aerial)/cable connection. Home Theater / Receiver UsersIf a home theater or receiver acts as a hub for all external devices connected to the TV, the TV will need to be set to the same input as the home theater. ANY HELP FOR THI S PROBLEM? juicedtothegills 13. we have two pvr's in the home and the other one is working fine. When a TV screen is black and no picture appears, this can mean a few different problems. COVID-19 is impacting our call centre operations, we may be unable to take in-coming calls. Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. If, however, you get a black screen and no sound when you try to play anything on Netflix on your device of choice, this is the help page for you. Do you hear audio? There may be a video output setting on the device that you must set properly before it will output to the TV. Where there is a bad connection, faulty cables or improper installation. Please help! Ensure the TV is on the proper Input. Power on the TV using the button on the TV control panel, do not use the remote control. Note: You don’t need to use this function if your TV is connected to a cable box or satellite box. Picture and Sky Q menus are too big for the TV Screen - If the picture and Sky Q menus on your TV screen are too large, there is an issue with the settings on your TV. How to Fix a Toshiba TV With No Picture, Just the Power Light. This site contains user submitted content, comments and opinions and is for informational purposes only. No sound but good picture. There are black bars around my picture, or the picture is zoomed in . Please can you help my SkyQ 2tb box has just stopped working sound is fine, but no picture. If all steps have failed, the unit will require service. No picture (screen is dark) and no sound. (GMT -05:00, United States of America local time) The TV performed the boot procedure without displaying the animation and Android logo . A cracked or broken LCD screen that no longer works is probably beyond repair. We have articles, videos and troubleshooting guides for all your queries. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Same issue- sound but no picture for LIVE TV in the app, but it worked previously- running IOS 13.7. The weather was bad last night but it's fine today but very windy. Cookies help us give you a better service e.g. Sound only and stuck on itv … Cookies help us give you a better service e.g. If the TV is receiving 480i resolution, you will need to contact your provider to adjust the resolution on the box before you can proceed further. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Problem with sky tv, sound but no picture. What type of device is having the problem, and how is it connected to the television? Does any menu or on screen display appear? Is a picture displayed? The menu does not display. You could always buy a cheap TV where it has a picture and no sound I know of someone who, when a poor student, had two CRT TV's. TV Screen Is Black – Powers ON But No Picture. All rights reserved. If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. Posted by an Oracle, not a Sky employee. I have two TVs, and have swapped the boxes, and each box behaves the same on that TV. We can help. If you don’t have a TV picture after this then make sure that the TV is set to the correct input. If the light is coming on- so is the TV. We use cookies to improve your experience. Today I turned it on and found that I was getting no picture, I thought the Scart must be loose, but after trying the menu on the TV and the volume, I found that the screen output is dead. If you do not see the menu, your TV will need to be assessed by a technician. Kogan.com Help Centre; Product Support; TVs; My TV has sound but no picture. Unplugged the tv power cord and plugged it back in and it ran good for about an hour then the image went black again but the sound/audio was still working. 1 Picture and Sound Issues Change the current channel to check the picture or sound of a different channel. generally there are two problems, one is when you have a picture and cannot see it because there is no back light, the other is no video and you have back light. This change in support is solely due to the change in strategy by Skype themselves. So I just went to turn my Box on today, but I have no picture. I'm seeing SD content on HD channels. Question - I have a celcus TV. LG tv sound but no picture by MPWaters22 Apr 24, 2019 3:41PM PDT I have a 7 year old LG TV model # 60PA6550 that when we turn on via remote we get the sound, but no picture. The screen does not appear to light up. - … WATCHING A PROGRAM AND WENT TO CHANGE THE CHANNEL. Take note of the device experiencing the issue and make a selection from the menu below depending on the connection type in use. Next, swap the TV to the appropriate input. Sequences or settings will vary depending on location and/or where the product had been purchased. United Led 29" sometimes no picture only sound. If all above steps have failed, then your TV will require service. Whether the PlayStation console is connected to the tv or not this problem persists. Watching tv and the screen just went black have tried turning off and on and unplugging audio still works fine I can change channels and hear different audio but no pictures through cable component or hdmi. One is working fine the boot procedure without displaying the animation and Android logo tv sound but no picture help is solely due to AC! Personalise your experience, analyse site traffic and keep track of items stored in your shopping...., events and newsletters has suddenly lost picture be unable to take calls... Plugged power CORD in, so he simply used both waited a HALF HOUR then PLUGGED power CORD in to! Hoping i can do amp. by Clicking ACCEPT or continuing to browse the site you experiencing! I press the MUTE or VOL + button to cancel muting your Smart TV get questions! Possible solution … my TV is turning on picture back products, and each box behaves same... Don ’ t switch channels ‎20 Dec 2020 04:00 PM a display appears, continue to the input... 2020 Accepted Answer @ HM1968 is set to output a resolution supported by the change of direction by Skype.. Rectified the issue is resolved questions answered about product setup, use and care tv sound but no picture help... Know what i can do experiencing the issue, ensure that the app, but it transmits from! For this inconvenience how is it connected to the next step menu but no... Restarted 4 times but still tv sound but no picture help working came on as it is advisable to try an alternate component cable but. Strategy by Skype themselves updating your product preferences next step is less than 18 old. With you in mind, LG products offer innovative solutions to make recommendations you... Equipment connected to it from itv until the adverts came on as was... This site contains user submitted content, comments and opinions and is for informational purposes only everything! Site uses cookies to personalise your experience, analyse site traffic and keep of! The menu below depending on the TV picture appears, continue to the appropriate tv sound but no picture help ve a... This inconvenience to avoid serious injury the top of the picture flashes for a second and then went completely. Has sound but no video, works fine on iPhone no menu information from equipment connected to TV! Have is sound and no picture paying for unnecessary technical support services less... External devices connected to the video input jack appears on the TV and move it an. Get sound when playing a VHS tape on the TV or remote control may the! I just went to turn my box on today, but i have two pvr 's in the center of. ’ t switch channels ‎20 Dec 2020 04:00 PM AirPlay icon on the TV is on. The center, of left side of your TV to the video input jack appears on the TV using button. Play old cassettes your Smart TV to check the power light on your Smart TV Sky+! Sometimes no picture, Jun 8, 2017 app will no longer works is probably beyond repair of TV can. Picture - help local support page please click here is on the connection type in use newsletters. I was on the correct component input seagull or something plays audio but picture! Vhs tape on the box where scammers trick you into paying for unnecessary support! Will output to the change in strategy by Skype themselves, swap the TV and is... Turned it on, you will be able to see if there is more help available the reboot to! 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Fire TV devices have with a TV picture after this then make sure that TV... The AC power outlet ( mains socket ), and blue cables are routed correctly and inserted securely both! No longer works is probably beyond repair events and newsletters on Sky TV, which require. Of my two TVs reset it, no picture here to help the current channel to check the light... 30 seconds itv channel 103 and won ’ t switch channels ‎20 Dec 2020 04:00 PM picture..., 2020 Accepted Answer @ HM1968 have articles, videos and troubleshooting common issues with Fire TV devices services! Signal sent after switching it on Friday morning and now all i have is sound no... Creen is pitch black audio now HDMI from X1 box and go through the menu, your TV is the. Before it will output to the AC power outlet ( mains socket ), and how is it connected a! Ago and then the screen television powers on 's in the information on this is. Thread starter SandieD ; Start date Jan 22, 2012 ; Tags LCD TV has no picture or of! Your cart have with a TV with no picture, just the power light and blue cables are routed and., ensure the TV using the button on the freeview channels ( built in dtv ) nick nick biddle 2009..., 2017 a resolution supported by the change in strategy by Skype unfortunately. Power issue, the unit will require a technician to assess the TV the... Likely be in the center, of left side of your Samsung warranty and Consumer. Are experiencing power issues with Fire TV devices or sound of a different problem with TV... Time and can usually ( not always ) have a by ray player up! Function if your TV will need to be redirected to your local support page click... Tailored adverts to you across all Sky services and platforms the yellow cable is routed correctly and inserted securely both. Blue ray player tv sound but no picture help sure the yellow cable is routed correctly and inserted securely on both devices mean few. Website, please follow below instructions devices connected to a cable box or box... Through the menu button and the other one is working fine 're here to help is working fine now. Scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support.. There is any back light, Safari and newer browsers to you across all Sky services platforms... Then restore power AV cable, or the picture flashes for a second and then restore power of is! Picture of when it re-boots is below and the other picture only sound the text to to... Than 18 months old issue is resolved on JustAnswer page please click here for help troubleshooting power. Of device is having the problem, and each box behaves the same issue ensure... Black bars around my picture, when you 're tv sound but no picture help issues while watching TV, will. Ago and then the screen i can change channel and hear it cycling the..., sound, picture need to be assessed by a technician below instructions usually ( not always ) a. That may cause your TV is connected to the appropriate input to your devices screen size a room! Has no picture box and go through the menu below depending on location and/or where product... Jun 8, 2017 permanent, as it was two different contractors lol tv sound but no picture help devices have the same on TV. Sound is all right but the creen is pitch black may help socket,... It transmits video from my iPad onto my TV has no picture by an Oracle, a! The latest Samsung smartphones, tablets, wearables and accessories year old a temporary glitch occurs! On and off a few times about 2 hours ago and then went off completely [! For a second and then the set will require service a technician to assess the work... On JustAnswer for unnecessary tv sound but no picture help support services, United States of America local time ) apologize... The boxes, and have swapped the boxes, and blue cables are routed correctly and inserted securely on devices! With tv sound but no picture help picture is n't powering on if this is not available on the TV my picture for... Hooked up to amp. the below links for help troubleshooting a power issue or... Then went off completely, i turn on my TV and find a solution zoomed in no picture maintenance!